About Kohira Luxe: Precision Craftsmanship. Elevated Everyday Luxury.

Q: What makes Kohira Luxe jewellery special?
A: At Kohira Luxe, every piece is crafted with premium anti-tarnish materials and high-quality plating for lasting shine. Our collections blend modern design with classic elegance, perfect for daily wear, gifting, and special moments.

Q: Will my jewellery tarnish?
A: Kohira Luxe pieces are finished with advanced anti-tarnish protection to help preserve their brilliance and slow natural oxidation. While no jewellery is completely immune to wear, proper care ensures long-lasting shine and durability. Store it well, keep it dry, and let it shine for years to come.

Materials & Care

Q: What metals and coatings are used?
A: We use high-grade stainless steel, premium gold tones, and 18K/Gold PVD plating depending on the design. All pieces are crafted to resist discoloration, fading, and tarnish while remaining skin-friendly and lightweight.

Q: Is Kohira Luxe jewellery safe for sensitive skin?
A: Yes. Our pieces are designed to be hypoallergenic and gentle on the skin. Many customers with sensitive skin can wear our bracelets and rings comfortably without irritation.

Q: Will my jewellery tarnish or fade?
A: While our anti-tarnish plating is highly durable, the lifespan of the finish depends on care. Avoid prolonged contact with water, perfume, lotions, and sweat to keep your pieces looking pristine longer.

Q: How should I care for my jewellery?
A: Simple care keeps your pieces shining:

Avoid harsh chemicals, perfumes, and sprays
Store pieces separately in soft pouches or boxes
Gently wipe with a clean, dry cloth after wear

Orders & Shipping

Q: How long will it take to receive my order?
A: Orders are typically processed within 24–48 hours. Shipping times depend on your location and delivery method, but most customers receive their jewellery within a few business days.

Q: Can I track my order?
A: Yes! You'll receive a tracking number via email once your order is shipped, allowing you to follow every step of the delivery journey.

Payments & Security

Q: What payment methods do you accept?
A: We accept major credit/debit cards, UPI, net banking, and secure payment gateways. All transactions are safe, encrypted, and protected.

Q: Is my payment information secure?
A: Absolutely, our checkout uses trusted payment partners with secure SSL encryption to ensure your data stays safe.

Returns & Exchanges

Q: What is your return policy?
A: We offer easy returns/exchanges if items arrive damaged or if there's a quality concern. Contact us within the specified timeframe with your order details and photos, and our support team will be happy to assist you.

Q: Can I exchange a product?
A: Yes, exchanges are available based on stock status and the condition of the product. Reach out to our customer care team to initiate the process.

Styling & Wear

Q: How do I style Kohira Luxe jewellery?
A: Our pieces are designed for versatility. Wear bracelets alone for minimalist chic, stack them for wrist flair, pair ring watches with sleek outfits, or mix metals for a modern edit to your wardrobe; your rules.

Q: Can I wear my jewellery daily?
A: Yes, our anti-tarnish design and robust materials make most pieces suitable for everyday wear, provided you follow the recommended care tips.