Terms of service

Terms & Conditions

Welcome to Kohira Luxe. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old to use this website or place an order.

2. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Product Information

  • Product images are for reference only.
  • Minor variations in color, finish, size, weight, or stone placement may occur due to lighting, screen resolution, or handcrafted nature.
  • Product dimensions and weights are approximate.

4. Pricing & Payments

  • All prices are listed in INR.
  • Prices may change without prior notice.
  • We reserve the right to correct pricing or typographical errors.
  • Payments are processed securely via Shopify-supported payment gateways.

5. Order Acceptance

Order confirmation does not guarantee acceptance. We reserve the right to cancel or refuse orders due to stock unavailability, pricing errors, or suspected fraud.

6. Shipping

Shipping timelines and charges are outlined in our Shipping, Payment & Cancellation Policy.

7. Returns & Exchanges

Returns and exchanges are governed strictly by our Return & Exchange Policy.

8. Intellectual Property

All content, including images, logos, text, and designs, is the exclusive property of Kohira Luxe. Unauthorized use is prohibited.

9. User Conduct

You agree not to misuse the website, submit false information, attempt fraud, or interfere with website security.

10. Disclaimer

All services and products are provided "as is" without warranties unless required by law.

11. Limitation of Liability

Kohira Luxe shall not be liable for indirect, incidental, or consequential damages. Liability, if any, is limited to the value of the order.

12. Indemnification

You agree to indemnify Kohira Luxe against claims arising from misuse or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of India, with jurisdiction in Jaipur, Rajasthan.

14. Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance.

15. Contact

Email: kohiraluxe@gmail.com

Location: Jaipur, Rajasthan, India